In the case your item is damaged during shipping, please e-mail us within 3 days and immediately file a damaged report at your local post office. Once the post office files a damage report, they will ship your item back to Japan at no charge, or if the post office charges you a shipping fee, we will refund this when we have received the Goods.

Please be advised that your ordered goods may differ in appearance from those shown on this website. Unfortunately, we do not accept returns if you are dissatisfied with the make or model of your purchase. All orders are taken at your own risk.

All returns must be returned to the below address:

Post code: 150-0013
Address: 8th floor Kageoka building, 4-17-3 Ebisu, Shibuya-ku, Tokyo Japan

For more details please visit our terms and conditions.